Privacy Policy
**Privacy Policy**
**Effective Date:** 01 Jan 2025
Pill4me Pharmacy ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, [pill4.me](https://pill4.me), or engage with our services.
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### **1. Information We Collect**
We may collect the following types of information:
#### **A. Personal Information**
- Name
- Contact details (email address, phone number, mailing address)
- Health and medication information (if applicable to services rendered)
- Payment information (for purchases and subscriptions)
#### **B. Non-Personal Information**
- Browser type and version
- Device type and operating system
- IP address
- Pages visited, time spent, and clickstream data
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### **2. How We Use Your Information**
We use the information we collect for the following purposes:
- To provide and improve our services
- To process prescription refills and manage subscriptions
- To personalize your experience on our website
- To communicate with you regarding updates, promotions, and health-related information
- To comply with legal and regulatory requirements
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### **3. Sharing Your Information**
We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:
- **With Service Providers**: To fulfill our services, such as payment processing and delivery.
- **For Legal Compliance**: To comply with applicable laws, regulations, or legal processes.
- **With Your Consent**: When you provide explicit consent for sharing your information.
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### **4. Protecting Your Information**
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
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### **5. Your Privacy Rights**
#### **A. Access and Correction**
You have the right to access and correct your personal information held by us. To make a request, contact us at hello@pill4.me.
#### **B. Opt-Out**
You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
#### **C. Cookies**
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
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### **6. Third-Party Links**
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.
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### **7. Children’s Privacy**
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will delete it promptly.
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### **8. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this page periodically.
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### **9. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us:
- **Website**: [pill4.me](https://pill4.me)
- **Email**: hello@pill4.me
- **Phone**: 604 705 3644
- **Fax**: 604 705 3694
- **Mail**: Pill4me Pharmacy, 101-5625 Promontory Rd, Chilliwack, BC V2R 4M5
Thank you for trusting Pill4me Pharmacy with your personal information.
Frequently asked questions
Here are some common questions about our company.
Our pharmacy specializes in prescription medications, over-the-counter products, and personalized health consultations. We are dedicated to providing exceptional care and support to our community, ensuring your health and wellness needs are met.
You can reach our customer support team by emailing hello@pill4.me, calling +1 604 705 3644, or using the live chat on our website. Our dedicated team is available to assist with any inquiries or health-related questions.
We’re dedicated to providing prompt and effective solutions to ensure your health and satisfaction.
Prescription medications can not be returned as per the By-laws set by College of Pharmacists of BC. We offer a 30-day return policy for all unopened non Health products. Items must be in their original condition, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.